All non-domestic orders are sent via Airmail. Unfortunately privatisation, cost cuts etc. has meant that the postal service in many countries has suffered a degradation in performance. Customs clearance can also cause delays. Therefore please expect 7 days delivery time from order date for domestic orders, and up to 21 days for non-domestic orders. If your order still hasn't arrived after that time you should contact us. Remember that not all shipping options include insurance. You can normally only order items that are in stock and therefore your order will be shipped no more than 4 working days after the order is placed. On rare occasions the stock control is not up to date due to non-completion of checkout. In that case we will notify you of expected shipment date. An estimated 70% of non-domestic shipments reach the customers within 10 days from order date so the 21 days is worst case.
UK Orders: Payment may be made via Paypal or with Credit or Debit card using Paypal.
International Orders: International orders are welcome and we ship worldwide.
A £2 S&H charge is added to all orders. In the UK this is a flat rate charge*. High value shipments will be sent "signed for" at our cost.
The S&H charge is now included in the options for International shipping. Please note that Airmail Small Parcel is NOT insurable for value shipments and is sent at your own risk. It should only be chosen for small, low value orders. There is a compensation up to £32 but claims can take 3-6 months to process! We will not send replacements until the claim has been processed.
International Signed for is insured up to £32 plus cost of postage. Addtional insurance (£250-£500 compensation depending on country) costs an additional £1.50. We strongly recommend you choose this shipment method for value orders. It would be silly to save a few quid and take the risk of a valuable shipment getting lost in transit.
*Please note: Some items have an additional shipping charge due to weight or volume.
Indoor Flyer is UK VAT registered. This means that VAT is applicable for the UK and all EU member countries. If you are from a non-EU country the 20% VAT will be subtracted from the order total (excluding S&H).
All shipping charges, tax etc. is calculated for you in the shopping cart once you have selected shipping method and your country. There is no need to proceed to checkout to get the order total. Please only proceed to checkout if you intend to buy. If you choose to pay via Paypal please make sure you complete all steps that will eventually take you back to the shop.